Knowledge base
Knowledge base
Knowledge base
Troubleshooting
Most common errors that users encounter when using Kiiper
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
Kiiper doesn't convert a bank statement
Check what the statuses In review and Not convertible mean.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
A bank account that is registered in Quickbooks does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Quickbooks appears in your dashboard.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
Kiiper doesn't convert a bank statement
Check what the statuses In review and Not convertible mean.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
A bank account that is registered in Quickbooks does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Quickbooks appears in your dashboard.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
Kiiper doesn't convert a bank statement
Check what the statuses In review and Not convertible mean.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
A bank account that is registered in Quickbooks does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Quickbooks appears in your dashboard.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
Kiiper doesn't convert a bank statement
Check what the statuses In review and Not convertible mean.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
A bank account that is registered in Quickbooks does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Quickbooks appears in your dashboard.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
Kiiper doesn't convert a bank statement
Check what the statuses In review and Not convertible mean.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
A bank account that is registered in Quickbooks does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Quickbooks appears in your dashboard.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
Kiiper doesn't convert a bank statement
Check what the statuses In review and Not convertible mean.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
A bank account that is registered in Quickbooks does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Quickbooks appears in your dashboard.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
Kiiper doesn't convert a bank statement
Check what the statuses In review and Not convertible mean.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
A bank account that is registered in Quickbooks does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Quickbooks appears in your dashboard.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
Kiiper doesn't convert a bank statement
Check what the statuses In review and Not convertible mean.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
A bank account that is registered in Quickbooks does not appear in my dashboard