Troubleshooting
Knowledge base
Knowledge base
Troubleshooting
Most common errors that users encounter when using Kiiper
- All
- Features
- Optimization
- Integration
- Experience
- Updates
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
Kiiper doesn't convert a bank statement
Check what the statuses In review and Not convertible mean.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
A bank account that is registered in Quickbooks does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Quickbooks appears in your dashboard.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
Kiiper doesn't convert a bank statement
Check what the statuses In review and Not convertible mean.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
A bank account that is registered in Quickbooks does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Quickbooks appears in your dashboard.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
Kiiper doesn't convert a bank statement
Check what the statuses In review and Not convertible mean.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
A bank account that is registered in Quickbooks does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Quickbooks appears in your dashboard.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
Kiiper doesn't convert a bank statement
Check what the statuses In review and Not convertible mean.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
A bank account that is registered in Quickbooks does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Quickbooks appears in your dashboard.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
Kiiper doesn't convert a bank statement
Check what the statuses In review and Not convertible mean.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
A bank account that is registered in Quickbooks does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Quickbooks appears in your dashboard.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
Kiiper doesn't convert a bank statement
Check what the statuses In review and Not convertible mean.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
A bank account that is registered in Quickbooks does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Quickbooks appears in your dashboard.
- All
- Features
- Optimization
- Integration
- Experience
- Updates
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
- All
- Features
- Optimization
- Integration
- Experience
- Updates
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
![](https://kiiper.app/wp-content/uploads/2024/03/1-No-puedo-descargar-un-estado-de-cuenta-editable-ENG.png)
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
![](https://kiiper.app/wp-content/uploads/2024/03/2-Kiiper-no-hace-la-conversion-de-un-estado-de-cuenta-ENG.png)
Kiiper doesn't convert a bank statement
Check what the statuses In review and Not convertible mean.
![](https://kiiper.app/wp-content/uploads/2024/03/3-No-me-aparece-en-los-paneles-de-control-una-cuenta-bancaria-que-esta-registrada-en-Xero-ENG.png)
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
![](https://kiiper.app/wp-content/uploads/2024/03/4-No-me-aparece-en-el-panel-de-control-una-cuenta-bancaria-que-esta-registrada-en-Quickbooks-ENG.png)
A bank account that is registered in Quickbooks does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Quickbooks appears in your dashboard.
![](https://kiiper.app/wp-content/uploads/2024/03/1-No-puedo-descargar-un-estado-de-cuenta-editable-ENG.png)
I can't download a searchable bank statement
An editable bank statement is one from which Kiiper can extract information, with a .pdf, .csv, .xls, .xlsx or .txt extension.
![](https://kiiper.app/wp-content/uploads/2024/03/2-Kiiper-no-hace-la-conversion-de-un-estado-de-cuenta-ENG.png)
Kiiper doesn't convert a bank statement
Check what the statuses In review and Not convertible mean.
![](https://kiiper.app/wp-content/uploads/2024/03/3-No-me-aparece-en-los-paneles-de-control-una-cuenta-bancaria-que-esta-registrada-en-Xero-ENG.png)
A bank account that is registered in Xero does not appear in my dashboard
What you need to validate to make sure that a bank account registered in Xero appears in your dashboards.
![](https://kiiper.app/wp-content/uploads/2024/03/4-No-me-aparece-en-el-panel-de-control-una-cuenta-bancaria-que-esta-registrada-en-Quickbooks-ENG.png)
A bank account that is registered in Quickbooks does not appear in my dashboard